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Exchange Data International has expanded its customer support

We at Exchange Data International appreciate the hours that you work and the fact that your job demands you are not always able to keep to a regular schedule.

That’s why you will be pleased to here that we have extended our support hours.

We are now here for you 24/7

In fact not only are we extending our support hours, but also we are also pleased to announce that if required you can now obtain immediate access to Japanese-speaking support.
So if you are a customer and need help:

  • Getting started with Exchange Data International’s market leading securities reference data and corporate actions data sets.
  • Resolving operational issues

Or simply just require an answer to a technical question, then get in touch with our team of securities reference data, corporate actions and pricing specialists who are on hand to provide you with the best personalised support.

As always you can reach us by:

  • Visiting our online customer support centre
  • Calling us on: +44 (0) 207 324 0020
  • Sending an email to support@exchange-data.com

We aim to acknowledge all support queries within an hour of receipt and answer queries within 24 hours where possible.